Cookies Policy

Effective date: 5 October 2026. This notice explains the small files and similar technologies that may operate when you visit Meliora.

It applies to the Meliora editorial website at 28 Jalan Raya Kemang, South Jakarta 12730, DKI Jakarta, Indonesia, and it supplements the Privacy Policy. Similar technologies, such as local storage entries or pixel requests, are treated in the same way as cookies for the purposes of this notice. The summary below lists each cookie by name, purpose and lifespan, so that you can decide which choices to make.

The notice is prepared with reference to Indonesia’s Personal Data Protection Law (Law No. 27 of 2022) and the Electronic Information and Transactions Law, which are the main frameworks for online data in the country. It covers visits from desktop, tablet and mobile browsers, whether you read one page or many. It does not describe the cookies of external websites that we link to, because those sites publish their own notices. The legal basis for optional cookies is your consent, while the essential cookie relies on the technical necessity of running and protecting the site.

1. What cookies do

A cookie is a small value stored by a browser. It can remember a choice, support a session or help a publisher understand aggregate use. Cookies do not automatically reveal your name. The site does not use cookies to create a medical profile or infer health status.

Cookies are normally grouped by purpose. Essential cookies support a technical function, preference cookies remember a setting you selected, and measurement cookies help count visits. A cookie is stored on your own device, and your browser sends it back to the site on later requests until it expires or is deleted. Because the editorial desk does not collect health records, there is no cookie that records which health topics you read for the purpose of drawing conclusions about you.

The three working categories can be understood as follows.

(a) Essential: supports a function the site cannot work without, such as keeping a form submission and its confirmation message together.

(b) Preferences: stores a setting you chose, such as a display option, so that you do not need to repeat it on each visit.

(c) Measurement: contributes to aggregate counts of visits and is switched on only after you accept optional cookies.

A cookie is not a program and cannot run code or read other files on your device. It is also not the same as an account, because Meliora does not ask readers to register in order to read the editorial content.

2. Essential session cookie

A cookie named meliora_session may be used by the hosting environment for basic session continuity or security. It is normally a session cookie and expires when the browser session ends. It does not contain a readable password or article history.

The cookie holds a random identifier that allows the server to treat a series of requests as coming from the same browser, for example when the contact form is submitted and the confirmation message is shown. Because it is needed for the site to function and for protection against abusive requests, it is set without a separate choice. Closing the browser removes it in most configurations. It is not shared with advertisers and is not used to follow you to other websites.

The practical details of the essential cookie are as follows.

(a) Name and type: meliora_session, a first-party session cookie set by the Meliora website itself.

(b) Lifespan: until the browser session ends, after which the cookie is discarded by the browser.

(c) Contents: a random identifier only, with no name, email address, reading history or health information.

If a reader blocks this cookie, the most likely effect is that a form may need to be submitted again. We have not found that blocking it prevents the reading of articles or policy pages.

3. Consent choice

A cookie named cookieChoice may remember whether you selected accept or reject in the cookie banner. It is stored for up to 180 days. This prevents the notice appearing on every page while allowing you to make a new choice after the period ends.

The value stored is only the word indicating your selection, together with the date it was made. If you choose to reject optional cookies, the site respects that choice for the whole period and does not set analytics or similar cookies. If you delete the cookie in your browser, the banner will appear again on your next visit and you can choose again. We do not treat scrolling, closing the banner or continued reading as acceptance of optional cookies.

The details of the consent record are summarised below.

(a) Name and type: cookieChoice, a first-party preference cookie.

(b) Lifespan: up to 180 days from the date of your choice, after which the banner appears again.

(c) Basis: storing the record of a choice is needed to respect that choice, so this cookie is set once you have pressed a button on the banner.

Accept and reject buttons are given equal prominence so that declining is as easy as agreeing. The banner does not use wording intended to pressure a decision, and there is no part of the editorial content that is withheld from a reader who rejects optional cookies.

4. Analytics

If enabled, an analytics service may use a measurement cookie such as meliora_analytics for up to 13 months. Analytics is configured for aggregate reporting, and optional measurement does not need to be accepted to read the site. The exact provider may change as infrastructure develops.

When this measurement is active, the information collected is generally limited to the page viewed, the approximate region, the type of device, the referring source and the length of the visit. The editors use totals, such as how many visits a recovery guide receives in a month, to decide which topics need updates or clearer explanations. IP addresses are shortened or masked where the tool allows it. If the provider changes, we will update this page and the Privacy Policy and, where the change affects what is collected, ask for your choice again.

The analytics arrangement can be described in three points.

(a) Name and type: meliora_analytics, a first-party measurement cookie, set only after optional cookies have been accepted.

(b) Lifespan: up to 13 months, after which it is replaced only if you still accept optional cookies.

(c) Use: aggregate reports reviewed by the editorial desk, for example to see whether a glossary entry is read often enough to merit a clearer explanation.

Reports are not used to build a profile of an individual reader, and we do not use analytics to infer anything about health, age or income. Withdrawing consent is as simple as giving it: delete cookieChoice, choose reject, and the measurement cookie is no longer used.

5. Preferences

Preference cookies may remember display or accessibility choices for up to 12 months when such controls are offered. They are not required for the editorial content. A browser can delete them, although the site may then ask for the preference again.

Examples include a chosen text size, a reduced-motion setting or a layout preference. The cookie stores the selected option rather than any detail about you, and it is used only to present the page the way you asked for it. Because accessibility settings can matter to a reader, we avoid expiring them sooner than necessary, but a change of browser or device will mean the choice has to be made again.

Preference cookies are limited to a short list of possible controls.

(a) A text size or zoom preference, if the site offers one.

(b) A reduced-motion or contrast preference, if such a control is added.

(c) A reading layout preference, such as a compact or relaxed list view.

None of these values is combined with the analytics cookie, and none is shared with another organisation. If no such control is displayed on a page, no preference cookie is set for it.

6. Third parties

Embedded content or linked services may set their own cookies after you leave Meliora or interact with an embed. Their names, purposes and lifespans are controlled by that provider. We keep embedded technology limited and do not intentionally place advertising cookies before the relevant choice.

A video player, map or social post embedded in an article can contact its provider as soon as the page loads or when you press play, depending on how the provider builds it. When that happens, the provider’s privacy notice governs the cookie. To limit this, we prefer plain links to embeds where an embed adds little value. If you would rather not interact with third-party content, you can choose not to play or open it and still read the surrounding text.

Three situations are the most likely sources of third-party cookies.

(a) Embedded media: a video player or audio clip that loads from a provider’s own servers.

(b) Maps and location widgets: a map showing the Kemang office, if one is embedded on a page.

(c) Social posts: a quoted post that loads scripts from the social network.

At the time of this review, the editorial desk keeps such embeds to a minimum. Where one is added, the page will say which provider is involved so that a reader can look up that provider’s notice before interacting with the content.

7. Your choices

Use the banner buttons to accept or reject optional cookies. You can also block or delete cookies in browser settings. Blocking essential cookies may affect a small technical function, but ordinary editorial pages should remain readable.

The steps are straightforward. Select the accept or reject button on the banner to record your choice for optional cookies. To change the choice later, delete the cookieChoice cookie in your browser and the banner will return. Most browsers also let you view, block or remove cookies for a single website, or for all websites, through their privacy settings. Mobile browsers have similar controls, usually in the site settings menu.

You can exercise your choices in several ways.

(a) On the banner: select accept or reject for optional cookies. The decision applies to the browser and device on which you made it.

(b) In the browser: open the privacy or site settings, find the Meliora site, and remove or block its cookies.

(c) By private browsing: a private or incognito window discards cookies when the window is closed, which is useful on a shared device.

Your choice on one device does not carry to another, so a reader who uses a phone and a laptop will be asked once on each. Rejecting optional cookies has no effect on the text, images or links of the editorial pages.

8. Do not track

Browsers may send a Do Not Track signal, but there is no single industry interpretation. We honor explicit cookie choices and configure measurement to reduce unnecessary collection. Contact us if you need a specific explanation of current analytics behavior.

Because the signal has no agreed meaning, the choice you make through the cookie banner is the instruction we follow. Where a browser sends a privacy signal and no banner choice has been made, optional cookies remain off until you accept them. We would rather leave a measurement cookie unset than assume permission. If you want to know what the analytics tool is configured to record on a given date, the editorial desk will describe it in writing.

Several points explain how privacy signals are handled in practice.

(a) The banner choice always takes priority over a general browser signal, because it is a specific instruction about this website.

(b) Where neither a banner choice nor a signal exists, optional cookies stay off.

(c) If the practice of reading such signals changes, for example through a widely accepted standard, we will describe the change on this page.

The aim is to keep the rule simple enough that a reader can predict what the site does without reading technical documentation.

9. Retention

Cookie lifespans are described above and may be shortened by browser settings. Server logs connected to cookie events are generally retained for up to 90 days. Contact correspondence about cookie choices may be retained for up to 24 months.

In summary, meliora_session lasts for the browser session, cookieChoice for up to 180 days, preference cookies for up to 12 months and meliora_analytics, if enabled, for up to 13 months. Some browsers cap the lifespan of cookies set by scripts at a shorter period, and where that occurs the browser setting prevails. Deleting a cookie ends its use immediately, but information already included in an aggregate report cannot be separated out because it is no longer linked to your device.

The retention periods are listed here so they can be compared at a glance.

(a) Session cookie: removed when the browser session ends.

(b) Consent cookie: up to 180 days.

(c) Preferences and measurement: up to 12 months and up to 13 months respectively, with server log entries linked to cookie events kept for up to 90 days and correspondence for up to 24 months.

When a period ends, the cookie or record is deleted or irreversibly anonymised rather than kept for later use. Requests to delete correspondence earlier are handled under the rights described in the Privacy Policy, unless a record has to be kept to meet a legal duty or to defend a legal claim.

10. International services

Hosting or measurement providers may operate outside Indonesia. Where this occurs, Meliora considers contractual safeguards and limits the data shared. Optional cookies remain disabled when a visitor rejects them.

Measurement data is usually processed in the region where the provider runs its servers, which may be Singapore or another country. We ask providers to commit to using the data only to supply reports to Meliora and not to combine it with information from other customers for their own purposes. The general rules on transfers, including the safeguards considered and how to ask where data is processed, are set out in the Privacy Policy.

The following safeguards are considered when a provider operates abroad.

(a) A written agreement that limits use of the data to supplying the service to Meliora.

(b) A commitment to protect the data with appropriate technical and organisational measures, such as encryption in transit.

(c) A requirement that the provider notify us of a security incident that affects the data, so that we can assess whether notice to readers is needed.

A reader who would like to know in which country measurement data is currently processed may write to the editorial desk and will receive an answer in writing. If a provider cannot meet these safeguards, we will choose a different tool or turn the measurement off.

11. Updates

This policy was reviewed on 5 October 2026. We will update the date when cookie names, providers or purposes change materially. The footer link always points to the current version.

Change log for this policy:

(a) 5 October 2026: added fuller descriptions of each named cookie, how to change a choice, treatment of browser privacy signals and international processing.

(b) Earlier 2026 edition: first publication of the cookie notice for the Meliora editorial website.

A change that introduces a new category of cookie will be accompanied by a new request for your choice rather than by a quiet edit to this page.

Updates are made carefully so that readers can follow what changed. When a cookie is added, renamed or given a longer lifespan, the descriptions of names and lifespans on this page are updated on the same day the change goes live. Earlier editions are kept in the editorial record, and a reader may ask the desk to describe what an earlier edition said. Minor corrections to wording, such as a typographical fix, may be made without a new entry in the change log.

12. Contact

Questions about cookies can be sent to [email protected] or +62 813 5271 9408, or by post to 28 Jalan Raya Kemang, South Jakarta 12730, DKI Jakarta, Indonesia.

Please mention the browser and device you are using and, if possible, the name of the cookie you are asking about, as this helps us give a precise answer. We acknowledge cookie questions within 10 business days and aim to reply in full within 30 days.

For a request concerning data connected with a cookie, such as a copy or deletion of correspondence, please see the Privacy Policy for the steps and identification we may ask for. A complaint that is not resolved to your satisfaction may be raised with the Indonesian authority responsible for personal data protection. Messages about cookies are kept with the log entry for the retention period described in section 9.